My Instore Mentor

SYSTEMS + SERVICE ⇒ SOLUTIONS

Good staff can be hard to find and can be even harder to train when you are busy being the owner, pharmacist and manager of your business. There never seems to be enough hours in the day to get in front of your tasks and projects with so many hats to wear.

You know what you need to do to create a more productive and profitable business, but how do you clone yourself to get all the jobs done, let alone train your people and build your own skills in areas that aren't within your knowledge or strengths?

WHERE WE FIT

My Instore Mentor captures all of the knowledge of a wise, long-term, highly trained team member. It is a collection of systems and support to start your change process with immediate results and continue to guide you step-by-step on your journey. It ensures that every effort and energy you contribute, transitions into foundations that provide sustainable, workable solutions.

My Instore Mentor provides procedures and systems built from years of experience within pharmacies, and regularly tries and tests every system first hand. Your teams become highly motivated by the ability to see results quickly and everyone benefits from the rewards of success.

WE'VE GOT YOU COVERED DAY AND NIGHT, YEAR IN, YEAR OUT.

Results are instant with My Instore Mentor. Our systems back by our expert team, provide your staff a hand to hold, backed by a Virtual Pharmacy ManagerTM that coaches you throughout your day and sits by your side as a valuable resource tool, tailored specifically to your pharmacy operations.

We realise everyone learns at a different pace so we also provide personal online and phone support to encompass your business with TLC.

HOW DO WE BEGIN?

It's easy to commence your change process. You just need desire and willingness to take the first steps and My Catalyst will create your personal My Instore Mentor program tailored to implement systems that deliver results fast, to where it counts most.

My Instore Mentor provides all of the processes to create quality systems management (including QCPP compliance). We commence mentoring and monitoring your retail, dispensary and store management teams from day one, to provide reassurance, certainty and excitement around the changes.

SERVICE WITH A SMILE

Creating a dynamic customer service model that delivers the same standards of excellence day in and day out is the holy grail of most retail and service businesses.

We understand what motivates people and inspires them to achieve in their jobs. We also understand human nature and the importance of being able to as individuals, contribute to a bigger picture. This forms the philosophy of how we take your team to the next level whereby they not only deliver your outcomes; they also profoundly enjoy and love the vocation they have chosen within your business.