P²

PEOPLE + PRODUCTIVITY ⇒ PERFORMANCE

Managing a pharmacy day-to-day can be a constant battle around the clock to find the time to focus on one of your most important assets - your people.

SME owners are often challenged by how to counsel and manage team members to maintain standards, let alone drive productivity and results. The whole thought of staffing can become too much. Often we see the staff end up managing the owners and owners can wonder how to ever get the order back as it should be and lead their teams.

WHAT MAKES A GOOD TEAM

A happy workplace and strong team comprises of:

• People who know their place in the business & contribution to how it runs
• People who clearly understand their role, how to do it, and what is required from them for the business to succeed
• Mutual respect from all team members for each other's involvement.
• Strong leadership.

Leadership simply requires consistent guidance and coaching by following a set of systems and procedures to make it all come together, and being available to make decisions when needed.

PEOPLE X PEOPLE

Building the systems and procedures to manage people is an area most owners struggle to embark upon, or are rarely able to complete to the point that Human Resources in their business is sustainable.

Imagine the excitement you would have about hiring new team members if you new exactly the candidate you required for the role. Or that you had complete confidence that when you induct the new team member, every procedure works and your not going to be constantly reminded that your system is broken or you haven't updated your position descriptions or contracts.

My Catalyst takes an approach of organic resourcing which evolves with your businesses to ensure you are in front of productivity demands. This means you are able to catch the growth spurts that take your business to the next level. By identifying for you the perfect combination of skills to create the dream team to enable your business to reach its goals and vision, My Catalyst creates a Human Resources System that progressively changes to keep one step ahead of the business's needs.

P² is our program that harnesses the power of two - your people and our people.

ROSTER OR ROOSTER?

Building a workable roster is more than merely slotting names into time slots on a sheet of paper. Typically it is the trickiest and most time consuming part of a pharmacy manager's week. It is often left to last or rushed, and the result is that the hens end up ruling the hen house and not the rooster. It need not be that way.

The rostering process should be a simple output of the collective input from knowing your optimal resource requirements at all times, having a flexible and engaged workforce and staff that are cross-trained to ensure maximum coverage of all functional areas of the business.

P² helps managers and teams achieve these inputs through structured processes & policy development that include recruitment, induction, training, performance management and succession planning,

Oh, and it also takes that sheet of paper you currently use and automates it - so the process just became a whole lot more easier and intelligent.

IN FOR THE LONG RUN

P² strives to minimise staff attrition by building career pathways for employees, so they grow with the pharmacy as it evolves. P² promotes great working environments with cultures that inspire and motivate people to work together to reach their goals. Your people know a career path is mapped out for them and regularly reviewed should they choose to grow with your business. 

Building succession plans across the business is at the core of the program that builds an enduring and flexible workforce. No more holes in rosters, no more panic reactive recruitment and definitely no more IP walking out the door when key team members exit the business.